Refund Policy:
Refund Application Time:
You can apply for a refund within 14 days of receiving the product. Please ensure that the relevant operations are completed within this period in order to process the refund smoothly.
Product Condition:
All returned products must be in new, unused condition and retain the original packaging and labels. If the product shows any signs of use, scratches or damage, we will not be able to process a refund.
Refund Process:
Please contact us through our website customer service or customer service email help@palmak.shop and provide your order number and reason for return. We will contact you and provide return instructions after receiving the application.
Once we receive the returned product and confirm that it meets the refund conditions, we will process the refund. The refund amount will be returned to your original payment account and the processing time may take 7 working days.
Shipping Cost:
When returning products due to personal preference or unsuitability, the shipping cost is usually borne by the customer. If the return is due to product quality problems or wrong products, we will bear the relevant shipping costs.

Contact Information:
Email: help@palmak.shop

Phone: +1 (774) 431-4561

Address: 67045 Locke St, Mandeville, LA, 70471

Thank you for choosing Palmak INC. We work hard to ensure that you are satisfied with every purchase. If you have any questions or need assistance, please feel free to contact our customer service team, we will be happy to help you!